Cybersecurity: Protecting the live events ecosystem
Integrated Systems Europe (ISE), the leading trade show for the professional audiovisual and systems integration industry, has identified several megatrends that apply across all sectors served by the industry. Here we explore how considerations of cybersecurity, one of these megatrends, is affecting the live events market.
As live events become more interconnected and reliant on extensive supply chains and network infrastructures, they become attractive targets for cyberattacks. The paradox of needing open, accessible networks for live events while maintaining stringent security measures presents a unique challenge.
The threat landscape
Recent high-profile events, such as the Euro 2024 football championships and Taylor Swift’s Eras Tour, have highlighted the sector's vulnerability to cyber threats. Data breaches and other cyber incidents during these events underscore the need for robust cybersecurity measures.
The live events sector's extensive use of VoIP and Wi-Fi connections, along with numerous external device connections, creates a fertile ground for potential cyberattacks. For example, immersive content is often pushed onto venue screens via network connections from contractors' AV equipment, creating multiple points of vulnerability.
Ensuring secure networks
To mitigate these risks, live event organisers must adopt a multi-layered approach to cybersecurity. This begins with selecting reliable partners and ensuring proper training and education for all staff members involved in event production. Establishing a comprehensive list of emergency supplier contacts and protocols is crucial for responding swiftly to any security breaches.
Monitoring tools play a vital role in maintaining security. Utilising systems to detect email or domain spoofing can prevent socially engineered attacks that target event organisers and attendees. Regular security audits and updates to network infrastructure help to stay ahead of evolving threats.
Advanced threat detection systems powered by AI can identify and neutralise cyber threats in real time, offering an additional layer of protection. These systems analyse network traffic patterns and user behaviour to detect anomalies that may indicate a cyberattack, allowing for prompt intervention.
The human element
The human element in cybersecurity cannot be overstated. Training staff to recognise and respond to potential threats is as important as implementing technical safeguards. Ensuring that all team members understand the importance of cybersecurity and their role in maintaining it is fundamental to the overall security strategy.
Moreover, fostering a culture of security awareness among all stakeholders, from event planners to technology providers, can significantly enhance the resilience of the live events ecosystem. Collaborative efforts to share knowledge and best practices across the industry can help build a more secure environment for all participants.
Implementing comprehensive incident response plans is also essential. These plans should outline procedures for identifying, containing, and mitigating cyber incidents, as well as for recovering from any disruptions. Regular drills and simulations can help ensure that all team members are prepared to respond effectively in the event of a cyberattack.
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